Enhanced Customer Experience
Welcome to our technical support page. Our experienced team of technicians is dedicated to ensuring a smooth GESTAL experience for you and your team. We are here to make sure your system operates at peak performance, delivering continuous and reliable feeding to your sows every day.
Our Mission: Getting You the Full Potential of Our GESTAL Feeders
Our mission is to provide world-class technical customer support and expertise to both internal and external clients of Jyga. We prioritize your success through rigorous training for everyone involved, providing you with tools and knowledge to maximize the full potential of our feeding system and their numerous advantages.
2 Ways to Reach our Technical Support Team:
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PHONE
Reach us by phone during business hours (toll-free number) :
- Quebec, Canada :1-866-333-7853
- Kansas, United States : 1-866-333-7853
- Vechta, Germany : +49(0) 4441-88751-0
Worldwide Assistance
Our team of professionals possesses the skills and know-how to provide prompt support whenever issues arise. Our technical team is at your fingertips, accessible through a computer or phone, offering continuous support tailored to your needs to minimize business impact.
Support Service Business Hours
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North America
USA
Monday – Friday:
8:00 a.m. to 5:00 p.m. (CST)CANADA
Monday – Friday:
8:00 a.m. to 4:30 p.m. (EST)For any emergency outside office hours, dial 1-866-333-7853 ext. 8.
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Europe
Monday – Thursday:
7:30 a.m. to 12:30 a.m. & 1:30 p.m. to 8:00 p.m. (CET)
Friday:
7:30 a.m. to 12:30 a.m. & 1:30 p.m. to 8:00 p.m. (CET)
Saturday/Sunday:
8:00 a.m. until 12:00 a.m. (CET) -
Asia
Monday – Friday:
8:00 a.m. to 5:00 p.m. (Beijing time)
Remote Technical Support – Secure Access with AnyDesk
At Jyga Technologies, we are committed to offering top-quality remote technical support. To assist you effectively, we will need access to your computer. In partnership with AnyDesk, we provide a secure and reliable connection.
To download the official Jyga version, click the link below: REMOTE TECHNICAL SUPPORT WITH ANYDESK.
Looking for Spare Parts?
We've got you covered. You can order spare parts for your GESTAL.